FAQ

Accessibility Statement At Shea Heals, we are committed to ensuring that our services, products, and experiences are accessible to all individuals, regardless of ability. We believe that everyone deserves equal access to tools and resources that promote healing and self-care. Our goal is to create an inclusive environment that empowers every individual to participate fully in our offerings. Accessibility Efforts Website Accessibility: Our website is designed with accessibility in mind and adheres to recognized standards, including the Web Content Accessibility Guidelines (WCAG). Features include: Text alternatives for non-text content. Keyboard-friendly navigation. Adjustable text sizes and screen contrast options. Compatibility with assistive technologies like screen readers. Physical Accessibility: For on-site events, we select venues that are wheelchair accessible and provide adequate space for movement and participation. Mobile services and kits are designed to be user-friendly and safe for individuals with varying physical abilities. Inclusive Content: We use clear, simple language in our communication, including our books, workshops, and session scripts. Audio and video resources include captions, transcripts, or alternative formats when available. Customer Support: Our team is available to assist with any specific accessibility needs or requests. We encourage feedback to improve our accessibility efforts continuously. Contact Us If you encounter any barriers or have suggestions for improving accessibility, please contact us. We value your input and will strive to address your concerns promptly. Email: writesmashandheal@gmail.com Mailing Address: Shea Heals, Charleston, SC We are dedicated to creating an environment where healing is accessible to everyone. Thank you for helping us improve and grow as we work to serve our diverse community.

Shea Heals has evolved to focus on being the bridge for those looking to host their own Smash Therapy events. We now offer the flexibility to host your own event with our products and resources, or we can assist you with hosting. Please see the details below for all the exciting updates! 1. What is Shea Heals? Shea Heals is a unique business that helps people release emotions through Smash Therapy, journaling, and guided healing experiences. We offer kits, workshops, and events for those seeking emotional healing and empowerment. 2. What is a Smash Coach? As your Smash Coach, I guide participants through Smash Therapy, a therapeutic method where people smash plates and other objects to release emotional stress. It’s a powerful, safe, and controlled release of deep-seated emotions. 3. How does Smash Therapy work? In Smash Therapy, participants write their emotions on a plate and smash it as a symbolic release of their burdens. Write, Smash, & Heal sessions include reflection, sharing, and a healing experience. 4. Is Smash Therapy safe? Yes, safety is a priority. We provide safety gear (glasses and gloves) for all participants. However, all participants are required to sign a waiver before taking part in any session or purchasing products. By signing, participants agree that Shea Heals is not responsible for any injuries or accidents during sessions. This waiver is available for download or via email for in-person events. 5. What is the Smash Therapy waiver? The waiver is a legal document that all participants must sign before engaging in any Smash Therapy session. It ensures participants are aware of the risks involved and releases Shea Heals from liability. It is mandatory for all attendees, and can be downloaded from our website or provided upon request. 6. Who is Smash Therapy for? Smash Therapy is for anyone seeking emotional release, whether from stress, grief, anger, or trauma. It’s available for adults of all backgrounds. While it’s therapeutic, it’s not a substitute for professional therapy. If you have deep emotional challenges, we encourage seeking licensed support. 7. What’s the difference between Smash Therapy and traditional therapy? Smash Therapy is a physical release method, while traditional therapy focuses on verbal communication. Smash Therapy can complement traditional therapy by providing a physical outlet for emotional expression. 8. Can men participate in Smash Therapy? Absolutely! Smash Therapy is for everyone, regardless of gender. Emotions are universal, and Shea Heals welcomes all. 9. What products do you offer? We offer Write, Smash, & Heal kits, journals, affirmation bottles, candles, and Smash Therapy products for emotional release. These products are designed to support your healing journey at home or at events. 10. Can I book private or group Smash Therapy sessions? Yes! We offer private and group sessions. Additionally, we offer Smash Therapy workshops for Ladies BFF & Couples Nights, as well as customized events like Smash Therapy for Therapy Groups, Healers, and Wellness Coaches. 11. Can I host my own Smash Therapy event? Yes! You can host your own Smash Therapy event using our products and resources: Self-Hosted: You can set up and run the event with the Write, Smash, & Heal book, which provides step-by-step instructions, a smash playlist, and a complete guide for the event. Therapists, Healers, and Wellness Coaches: Shea Heals acts as the bridge for you to offer this therapeutic service to your clients. I provide all the tools, guidance, and resources you need to lead a Smash Therapy session. I highly recommend having experience as a therapist, healer, or wellness coach to host effectively and provide the necessary support during the event. This ensures a safe, respectful, and transformative experience. For large events, we recommend booking 6 weeks in advance; for smaller events, please book at least 2 weeks in advance. 12. What is included in the Write, Smash, & Heal kits? The kits include plates, markers, and plastic bags for safe smashing, and a guidebook to help you release emotions. The kits can be used for events or personal healing. 13. Can I purchase the kits and other products in bulk? Yes! Bulk orders are available for Smash Therapy products, including kits. Please contact us via email at writesmashandheal@gmail.com for pricing and availability. 14. Do you offer a hosted Smash Therapy service? You can contact us at writesmashandheal@gmail.com for hosted events. Hosting fee applies, and travel fees may also apply depending on the event location. 15. Can I book a mobile Smash Therapy session? Yes! We offer mobile Smash Therapy sessions for local clients. We bring everything you need for a therapeutic event, including safety gear and smashable items. Plates are only included for local events unless otherwise discussed. 16. Do you offer candle-making workshops? Yes! Candle-making workshops are held twice a month and can be booked online. We recommend booking at least one month in advance for larger groups. 17. How do I order your products? You can order directly from our website, with delivery, local pickup, or shipping options. Plates are included for local events only unless otherwise discussed. For bulk orders, please reach out to us via email at writesmashandheal@gmail.com. 18. Do you offer refunds or exchanges? Due to the nature of our products, we do not accept returns on used items. However, if an order arrives damaged or defective, we will replace or refund it within 7 days. 19. How can I contact you? You can reach us via email at writesmashandheal@gmail.com or by filling out the contact form on our website. We are happy to assist with any questions. 20. Are there age restrictions? Yes, participants should be 18 or older for safety reasons. For those under 18, participation is allowed with parental guidance and a signed waiver from a parent or guardian.